Security at Hayeni

Your security and privacy are our top priorities. Learn how we protect your data and keep your events safe.

How We Protect You

Data Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.

Secure Authentication

Multi-factor authentication (MFA) available for all accounts with password hashing using bcrypt.

Infrastructure Security

Hosted on secure cloud infrastructure with regular security patches and updates.

Privacy Controls

Granular privacy settings allow you to control who sees your information and activities.

Payment Security

PCI DSS compliant payment processing through trusted partners. We never store full card details.

Threat Monitoring

24/7 security monitoring and automated threat detection to protect against attacks.

Security Best Practices

Use Strong Passwords

  • Create passwords with at least 12 characters
  • Use a mix of uppercase, lowercase, numbers, and symbols
  • Avoid common words and personal information
  • Use a unique password for Hayeni

Enable Two-Factor Authentication

  • Add an extra layer of security to your account
  • Use an authenticator app for best security
  • Keep backup codes in a safe place
  • Update your phone number if it changes

Protect Your Account

  • Never share your password with anyone
  • Log out when using shared devices
  • Review account activity regularly
  • Be cautious of phishing attempts

Safe Event Management

  • Verify attendee information carefully
  • Use secure check-in methods
  • Protect attendee data and privacy
  • Report suspicious activity immediately

Compliance & Standards

GDPR

Compliant with EU data protection regulations

PCI DSS

Secure payment card processing standards

SOC 2

Audited security and availability controls

Security Incident Response

If you discover a security vulnerability or suspect unauthorized access to your account:

  1. Change your password immediately
  2. Enable two-factor authentication if not already enabled
  3. Review your account activity for suspicious actions
  4. Contact our security team at security@hayeni.com

We take all security reports seriously and will investigate promptly.

Responsible Disclosure

We welcome security researchers to help us maintain the security of our platform. If you discover a security vulnerability, please:

  • Email details to security@hayeni.com
  • Provide sufficient information to reproduce the issue
  • Allow us reasonable time to address the vulnerability
  • Avoid accessing or modifying user data

We appreciate responsible disclosure and will acknowledge your contribution.

Questions About Security?

Contact our security team for any security-related inquiries

Contact Security Team