Privacy Policy

1. Introduction

Hayeni ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email, phone number)
• Account credentials (username, password)
• Profile information and photos
• Payment information (processed securely by our payment partners)
• Event registration and ticket purchase information
• Communications with us and other users

Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, features used, time spent)
• Location data (with your permission)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Send marketing communications (with your consent)
• Monitor and analyze trends and usage
• Detect and prevent fraud and abuse
• Personalize your experience

4. Information Sharing

We may share your information in the following circumstances:

• Event Organizers: When you register for an event, we share your information with the organizer
• Service Providers: With third-party vendors who perform services on our behalf
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition
• With Your Consent: When you explicitly agree to share information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure payment processing through PCI-compliant partners

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a portable format
• Objection: Object to certain processing of your data

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. For more information, see our Cookie Policy.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@hayeni.com
Address: 123 Event Street, San Francisco, CA 94102, United States